Andrea Sjaardema Zickmund NREMT-P/FF has been working in EMS for 18 yrs. She has worked at every level from EMT through Paramedic. She is known as the black cloud in all the busy 911 systems she has worked, as a lead paramedic. She has been teaching in EMS programs since 2007. She currently works for Franciscan EMS as a Critical Care Paramedic and the Clinical Educator and for Laporte County EMS , and is an expert content author for Vector Solutions, building online learning courses. Andrea has a passion for teaching and working as a paramedic.